Services
We provide a full range of professional services for electronic components
As a professional electronic components distributor, Corekey is committed to providing global customers with comprehensive, efficient and reliable one-stop supply chain solutions.
We cover connectors, capacitors, resistors, ICs, sensors and other full-category components, serving industrial control, new energy, automotive electronics and other fields.
Product & Technical
Q: Are your components original and authentic?
A: All our components are 100% original and genuine, sourced directly from authorized distributors and manufacturers. We provide a 12-month warranty for all products.
Q: Can you provide datasheets and technical support?
A: Yes, we can provide the latest datasheets, application notes, and technical support for all components. Our FAE team is available to answer your technical questions.
Q: What types of electronic components do you supply?
A: We supply a full range of electronic components, including connectors, capacitors, resistors, ICs, transistors, diodes, sensors, and more, covering industrial, automotive, and consumer electronics applications.
Q: Can you source hard-to-find/obsolete components?
A: Yes, we have a global supply chain network and can source hard-to-find, obsolete, and long-lead-time components. Please send us the part number and we will get back to you with availability.
Order & Payment
Q: How do I place an order?
A: You can send us the BOM (Bill of Materials) via email at sales@korelectech.com, or submit an inquiry through our website. Our sales team will reply with a quote within 24 hours. Once you confirm the quote, we will process your order immediately.
Q: What payment methods do you accept?
A: We accept T/T (Bank Transfer), Western Union, PayPal, and Letter of Credit (L/C) for bulk orders. For small orders, PayPal is recommended for fast processing.
Q: What is your MOQ (Minimum Order Quantity)?
A: We support small-batch and sample orders. For most components, there is no strict MOQ, but the price will vary based on order quantity. Please contact us for a customized quote.
Q: Can I get a discount for bulk orders?
A: Yes, we offer volume discounts for large orders. The more you order, the lower the unit price. Please send us your detailed requirements for a special offer.
Shipping & Logistics
Q: What shipping methods do you use?
A: We ship via DHL, FedEx, UPS, TNT, and EMS for international orders, and also support sea freight for bulk orders. We will choose the most cost-effective and fastest method based on your location and order volume.
Q: How long is the delivery time?
A: For in-stock items, we ship within 1-3 working days after payment. For lead-time items, the delivery time is 7-15 working days (depending on the component). We will provide a tracking number once the order is shipped.
Q: Do you offer international shipping?
A: Yes, we ship to over 100 countries worldwide, including the Middle East, Eastern Europe, Russia, and Southeast Asia. We handle all customs clearance procedures for you.
Q: How can I track my order?
A: Once your order is shipped, we will send you the tracking number and a link to track the shipment via email. You can check the delivery status in real time.
After-sales & Warranty
Q: What is your return policy?
A: We accept returns for defective or incorrect components within 30 days of delivery. We will provide a full refund or replacement, and cover the return shipping cost.
Q: What is your warranty period?
A: All our components come with a 12-month warranty. If there are any quality issues during the warranty period, we will provide free replacement or refund.
Q: How do I handle quality issues?
A: If you find any quality issues, please contact us immediately with photos and test reports. Our after-sales team will resolve the issue within 48 hours.
Account & Cooperation
Q: Can I become a distributor/partner of Korelectech?
A: Yes, we welcome long-term cooperation with distributors and agents worldwide. Please contact us at sales@korelectech.com for partnership details.
Q: Do you offer customized solutions?
A: Yes, we provide customized component solutions for industrial, automotive, and new energy projects. Please send us your project requirements for a customized solution.
Q: How can I get the latest price and stock information?
A: You can subscribe to our newsletter, or contact our sales team for real-time price and stock updates. We also provide regular price lists for regular customers.